Company: Hyatt Regency Vancouver
Location: Vancouver, BC Canada
We believe that our guests choose Hyatt because of our caring and attentive staff who are committed to providing genuine hospitality and a memorable experience to each and every guest. Hyatt is a place where high standards are not only met, but exceeded.
As a Regular F/O Host, the Hyatt Regency Vancouver is looking for a dedicated, customer service-oriented individual to join the Front Office team.
Front Office Hosts are in charge of the visitor registration procedure as well as hotel service and promotion communication. This prominent position allows for casual discussion and has a direct impact on the overall guest experience. Processing forms of payment and replying to guest inquiries are examples of other responsibilities. As a Front Office Host, you’ll be the face of Hyatt.
The starting wage for this position is $20.48 per hour, rising to $23.89 per hour after six months and $27.30 per hour after one year.
Hyatt associates work in an environment that requires high performance while also rewarding them handsomely. Whether it’s professional prospects, job enrichment, or a welcoming workplace, if you’re up for the task, we’re ready for you.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
In a fast-paced setting, you must have a genuine desire to meet the needs of others.
Must be able to work a variety of shifts. PARTICULARLY FRIDAYS, SATURDAYS, AND SUNDAYS, AS WELL AS HOLIDAYS (MORNINGS, AFTERNOONS, AND EVENINGS) AS NEEDED BY BUSINESS
Must be able to stand for extended amounts of time.
Must be able to communicate in a sophisticated and professional manner both verbally and in writing.
Must be able to multitask, prioritize efficiently, and pay attention to small details.
Experience with the Opera property management system is a plus.
Experience working at a hotel front desk is preferred.
Previous cash handling experience is required.
Knowledge of basic math skills required
Must have previous customer service experience
Must have proven experience in making quick and efficient decisions
Must be able to interact with a diverse group of individuals
Must have ability to upsell – previous experience is an asset
Knowledge of a second language is an asset
Physical Aspects of Position:
Constant standing throughout shift
Constant writing, typing and computing throughout shift
Frequent walking throughout the shift
Occasional kneeling, pushing, pulling and lifting
Occasional ascending or descending stairs and ramps
Applicants must complete an application for job in Hyatt Regency Hotel and submit the supporting documents deadline date of 1 June annually. Apply Now